Testimonials

What do our customers say about Utopia Products, Inc?

These are actual email comments, just a few of the 100s we've received, over the years.  We leave off the last name to protect our customer's privacy, unless they say in comment to use their name.

Bob, I'd like to testify to your customers, or better yet, to your potential customers about your outstanding products.  As you are aware, this is the fourth backrest I have owned from Utopia, and it is now difficult to imagine riding a motorcycle without a Utopia backrest. My first was a Honda 750, the second a Honda VTX 1300R, then a 2001 Gold Wing.  One would think the Gold Wing would be the bike to end all bikes.  However, it was a little more bike than I needed around town, so...I purchased a 2003 Silver Wing.  Now, even though this fourth one was a little trickier to install, I confirmed several things that I learned with my first installation: Trust Utopia products to be very high in quality, trust the comfort improvement that will occur by their installation, and trust that by following the directions, you will have a professional-looking job!  I bother to write again because of the AMAZING comfort this particular backrest created on my S ilver Wing.  I directly compare the comfort level to that of the Gold Wing.  I can ride for 300+ miles in virtually the same comfort as the larger bike affords. Customer Service, personal attention and delivery were once again perfect.  I remain your loyal customer, Dr. Tom

I would like to congratulate you on a fine product and excellent service. I had the Utopia Backrest installed on my Burgman AN650 on the 30^th of November 2007 and I am already feeling the benefits, especially when taking off from a standing position where the Utopia backrest adds to the rider’s stability not to mention the correct back support.Thankyou and I hope your firm goes from strength to strength. Also I would like to extend to you and everyone at Utopia my warmest Christmas wishes and a Happy, prosperous New Year from my wife and I in Adelaide, South Australia

Dear Bob, today  your backrest arrived in Germany. Much earlier than we expected -  great !! Color match to an 21 year old saddle -  better than ever expected !!!! Impression of quality of materials and workmanship - OUTSTANDING !!!!!

Hello Utopia Family! I just wanted to thank you for your outstanding backrest!  I have a 2005 Kawasaki Vulcan 500.  Finding accessories for my small cruiser is nearly impossible.  I have managed to find a few that make it look like a big cruiser and your backrest on my bike is like the cherry on top of an ice cream sundae.  IT LOOKS FANTASTIC!  It might be a junior size cruiser, but we ride proud among the biggest of hogs. I wish you continued success with your company! Diana 

It arrived today, took approx 15 min to put on....Looks good, recommend you get the word out to more Harley guys about your backrest.....Looks perfect and was simple to put on....Thanks Jim

Just want to say thanks for making such a great product. I received the backrest for my Yamaha RSV on time as your build and ship date indicated. It was a breeze to install and adjust. Before I would start getting a back ache after about 60 -70 mile. I recently took a 400 mile trip to the coast and felt like I could have rode the entire way with out stopping. I could easily go the 170 miles between gas stops. I was afraid I was going to have to give up riding before I bought the Utopia backrest. This was definatly one of the best purchases I have ever made. The quality and ease of installation is outstanding. Thanks again for a great product. Ricky

I received the backrest today and it took 30 minutes to install----this is a great product and thank you----I'll being showing it to a few of my friends tomorrow. Patrick

Dear Utopia, I recently purchased your backrest for my Vulcan 900 and was 150% satisfied with your product. I am 56 and have found a renewed interest touring thanks to your backrest.  I was more than pleased with the quality and detailed craftsmanship that went into producing this product. Your company is blessed to have employees that take pride in their work. Nothing pleases me more than to have a great product made in AMERICA. Thanks again and I am sure I will enjoy many years of riding  thanks to all of you.       God Bless Bill,  Pittsburgh

Hello, I just received my backrest today (I think it was delivered to another office near mine).  I just wanted to thank you for your craftsmanship, and more importantly your quiet witness for the Lord.  There are two reasons that I chose to order my backrest from you.  The first is that it looked like you did good work (and the pillow design matched mine), and also because you had the faith to quietly be a witness for the Lord on your website.  Thank-you and God Bless. Rae

Bob, just a quick note to say how much I appreciate you getting the backrest to me before the Sturgis trip. The installation went smoothly and I am really impressed with how comfortable and good looking the Utopia package looks on my bike. I rode over 1400 miles in 4 days and my back and I thank you!! Buck

It arrived Friday, Thank you very much. It fits great and better yet it feels GREAT!!!! This will make our trip to TN. so much better. Have been letting everyone know to try Utopia back rests. John

Just wanted to thank you and the staff for the excellent work you do. I am a member of the Venturers M/C and read a post about your company and the quality backrest you offered. So I ordered one for my 07 RSV. Though there was a long wait for it, I received it on the 11th of this month. Only took about 20 minutes to install. I am impressed with the looks and craftsmanship. It also is very comfortable on my back while riding, since my wife and I do long frequent rides.We want to thank you for a wonderful product. I will let others know where to get one for their machines. Keep up the good work. Sincerely: Richard

I just installed my backrest for my Kawasaki Vulcan Classic 1600 that I received this week.  All I can say is, WOW".  Your installation instructions were simple and easy to follow and I can't wait to take my new "recliner" for a ride.  Great job. Thanks, Ted

Hi Bob, I received my backrest on July 11,2007.  It was all you guys said it would be and more.  I installed it in less than half an hour thanks to your great instruction sheet.  A perfect fit for the holes in the seat support.  You guys did a great job and it fits and looks great on my machine. The main thing is that it also keeps me straight in the saddle and causes me to be less fatigued while riding long distances. Great job all around, Randy

Bob; Like you said it came in the mail on Mon.  Awsome work, matches the bike exactly.  It felt strange at first (never had a back rest before) but I got used before the end of my second ride.  I  could ride all day now, it's like I'm I riding my lazy-boy down the freeway.  Well worth the wait!  I will highly recommend your product. James

yo I just received your drivers backrest for the rocket 3 and it is great you guys make a great product well worth the money.thx because i found you guys on r3owners.com  i saved a lot of money not having to buy a new seat and backrest thx again...vinnie

I have had the backrest installed for about a month now and just wanted to let you know that it is the greatest thing since sliced bread! Sure makes crusing a lot easier on the body. Thanks for making a great product. Lumpy

 Bob, Just a brief note to say thanks for getting the backrest for my 2005 RSTD done so promptly.  I received it Wednesday and installed it that night. I rode to work the last 2 days and can definitely tell the improvement on my back with the new backrest.  Thanks again. Sincerely, Gerry

Bob, It"s been almost a year since I received my backrest for 2006 Royal Star Midnight Venture from Utopia. Sorry it has taken me so long to give you feedback. I am absolutely thrilled with the quality and beautiful workmanship of the of my backrest. The installation was very quick and easy. The benefit of not giving you instant feedback is that since installation I have accumulated 5000 miles on my scoot and can assure everyone that you produce an outstanding product. I would recommend your product to any serious long distance rider..... or anyone for that matter....look no further. Incidentally, I have been in some of the best bike shops in the country and I inevitably see Utopia special order backrests still in their package awaiting pick-up by by the lucky new owners

Thanks for the great work and your dedication to customer satisfaction. M

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 My back rest arrived Thursday and was installed the same day. It was a breeze just as advertised. I haven't gotten to take the bike for a ride yet to check it out but just from sitting on the bike with the jack under it the back rest felt great. Weather permitting I'll know tomorrow exactly how it feels after several miles with it. I'll let you know the outcome of that but I feel I know the answer already. Thanks for answering my e-mails so promptly and in being true to your word on the ship date. It's been a pleasure doing business. Best wishes

Hi Bob, Ron L. here from Buffalo NY. I just wanted you to know how pleased I am with the backrest. I truly wish I would have been a wiser man and got one about 20 years ago.The product is solid, I am not a light weight I go about 275lbs. very good quality, and the material is excellent grade stuff, easy to install (about 30 min’s) and so comfortable it makes the ride even better than before. I’m very happy and satisfied with it and wish to thank you for the great service; you are truly a man of your word and make one very useable product, worth every penny. VERY NICE!!!!! Thank You Again Ronald

I purchased my 1996 Honda Goldwing when it was new...and shortly afterwards bought your Utopia backrest.  Now, 11 years later both the cycle AND your backrest (in Cosmopolitan Gray) are still going strong, with over 148,000 miles on them.  (I also purchased your passenger armrests and storage pouches.)  I must say, you make great products...even in the Florida sun the upholstery material has shown very little wear or fading.  Unfotunately, the original seat hasn't fared so well and was recently replaced with another OEM Honda seat - by the way, your material color still matches almost perfectly with the new seat.  (If you didn't make such good products you probably could sell more.)I want to swap the backrest to my new seat, but somehow I've lost the original installation instructions.  If possible, can you e-mail (preferred) or send me a copy of the instructions on how to install this backrest? Waiting to hear from you. Pete

Hie Bob, I received my backrest yesterday exactly 5 days after you ship it.That seems a correct delivery time for France and packaging is excellent.No more than 15 minutes were necessary to fit and adjust it on my valkyrie.Instructions are clear and easy to follow.The product is nice and i'll recommend it to the french bikers i know. Have a good day Regards Jean

Bob, Just thought I'd let you know Thursday,I received the driver's backrest for my 06 Yamaha Royal Star Venture. After a couple hours time (I first had to eat dinner, feed and exercise the pups) it was on and looking and feeling great. Simple, complete instructions made it so easy and quick to install. Most of all, it looks great and matches the rest of the seating. Looks like quality workmanship and material. There will be no hesitation on my part to recommend Utopia to all. Thanks for a great product. Jim

Thanks.

I wanted to let you know that I ordered a backrest for my new Goldwing last summer. I did the install myself in about an hour without any problem. I would say to anyone who’s thinking about a backrest, to go with the Utopia. No need to look at anything else. It’s the best I’ve seen for quality and comfort, and the price is reasonable for what you get. Doug

The fit and quality of the backrest and mounting bracket is excellent. The help and advice that you and your friend ( the person with the other Honda V-30 ) was excellent. Thank you to you and all the people in your company who helped build this for me This is the backrest to own. None of the others come close. I know you could have blown me off like the other companies did as this was a custom job but you did not and for that I can not thank you enough. Thank you, Jeff Gruver.

Hi Folks, Thanks a million for sending me the backrest before I left on my trip.  It installed just like you said and looks and feels great!  Thanks again.   Billy

I just wanted to say thank you for the quality workmanship of my new back rest. I took a little longer than I had hoped originally in getting the back rest, but the wait has definitely been worth it. I am very pleased with the way that it mounted up to My rsv so easily and quickly, and the adjustment is very simple and quick to make. Again thank you for your hard work in a fine product. I hope to have many thousands of trouble free miles with my bike and the back rest that will make those miles so much better.  Sincerely, Scott

I received the backrest exactly when you predicted.  I installed it today
with no problem.  Thanks for an awesome product.

Recieved the part ordered, just a small note to say thanks, for all you and crew have done... You are highly recommended from me always... Thank you again... God Bless to all. Lyle

Received my back rest last Friday, installed it on Saturday and have been loving it every since!  You did a great job in matching the design and the ease of installation was an added bonus.  Keep up the great work and may all of God's blessings be upon you and yours.  Mark

This is a shameless plug for a company I have no connection with other than
be a customer. I posted here a while ago about buying a new seat so I could
get a backrest for this bike. I am amazed after two years Kawi still do not
have very many accessories. :( Anyway I decided to try this backrest out
first. I talked with the owner in email and was satisfied with the
responses. The backrest came last week and I thought it would take a while
to put it on the bike. Over coffee, at the dining room table, wife and I had
the seat apart, foam off and the new bar on in much less time than we
thought it would take considering I am useless as a handyman.
I had the F & S backrest on my '03 Nad but this one is much more comfortable
and a lot more economical.  When I find something I like, I like to give the company credit. BTW, the company support our troops! Well done Utopia! LD

I have recently received the driver's backrest for my Midnight Venture. I was so impressed with the level of craftsmanship, design, functionality, and overall value of the product, that I had to write this email. Thank you so much for your commitment to making good products for a good price...Jack

Received my new backrest on Friday May 26th, got all the tools your website stated was required for installation. Put it on with no trouble at all by following the well wrote out directions and it looks great. You guys did an awesome job, matches perfectly and has serious OEM quality. It has made riding allot more comfortable by far. I really didn't think that was possible. Thanx a million, worth every penny.

I had a Helix before the Burgman and a PO of the Helix had removed the Utopia backrest that was installed.  After riding the Burgman for the last six months with the Utopia backrest installed, I’m a believer.  It makes long trips so much more comfortable and on the big Burgman, there is still plenty of room for my wife on the back seat.  I just need to get her a backrest for the GIvi E52 topcase I have on the back.  You’ll be pleased to know that Utopia backrests are often recommended to newbies on the both Yahoo Helix and Burgman discussion groups that I participate in.  I’ll be sure to put in a good word for your customer services based on the follow to my inquiry that you just provided. Tom.

I got it, I installed it then I took it for a test ride. I wish I got one last year, I don't know how I made it with out one. Awesome product, thanks. Jim

Bob, I received your backrest for my '04 Midnight Venture today. It took me about 30 minutes to install it, and about half of that was spent looking for my drill bits! Took it out for a short ride, did some final adjusting, and it feels GREAT. I'm looking forward to putting some miles on it now. You make a quality product, and I will recommend you to all my riding friends. Feel free to use my comments on your site. Thanks again,  Richard  

Just wanted to drop a note and thank you for the beautiful job you did on my backrest. It matches the seats perfectly and looks great. I can't believe I found you by dumb luck after looking for over a year. I will definitely recommend your work to everyone who asks. Thanks again,   Dave

Bob, have received your extremely well made backrest…..got it fitted in approximately 11mins (I’m a bit slow) and can now finally hold on to my Rocket III …..but more importantly am extremely comfy doing it. Thanks for the express service.  Ravi

Just a short note to let you know how much I appreciate what you did for me.The passenger seat is back on the bike and the back rest is GREAT!!!!!!! and it looks good also.You have exceeded my expectations and I will tell all my “biker” buds about you and your company.Hopefully,you will get some orders for the backrest. God Bless you and yours…and keep the shinny side up….I am on my way to Daytona Beach for BIKE WEEK. Bill

Hi there. Just thought I would drop you a quick feedback on the Utopia backrest. It was incredibly pleasing to recieve the product on time, of such high quality and as easy to fit as promised. I have just finnished a 2500km ride around the south of Western Australia with the back rest on my Yamaha Royal Star and not once did I suffer from a sore back.  This is a vast improvement on the 2 hours that I used to last before the pain set in. To put it simply....... Bloody Brilliant. Regards, Les  (Gizmo)

I want to take a moment to thank you for such a great product.  I received my backrest yesterday and had it installed and adjusted in less than 30 minutes.  It matches the original seat on my 2006 Royal Star Midnight Venture perfectly and looks like it was made and installed in the Yamaha factory.  I look forward to putting a lot of miles on my new bike in comfort.Thanks again and God Bless, David

I received the backrest yesterday, installed it this morning.  Everything fit, and looked great.  I tried it out, and what a difference!  I have never had any back issues while bike riding, but I can tell that this is going to make those long rides even better. Thanks,William

Got my new back rest on my Royalstar , it is more than I expected. Very professional job, easy install, and I am having a hard time staying awake on my bike. Just like my easy chair. can't wait to take a trip. Thanks guys for a job well done and a bargain at the price.      Thanks again Bill

Just wanted to send a note to share my amazement with your company and your product ~When I saw my ship date, I thought that’s when it would be shipped out from you…but it was on my porch that day…and that was the first day after a long holiday weekend! Wow! Then, I tackled installation…kinda nervous about doing it myself, but it was exactly as you described. It took me about an hour or so, but that was with my golden retriever trying to help me every minute, so if I had to do it again, it would be under 30 minutes – no nerves and no help! Now for the real test…it took about 2 spins around the neighborhood to finish getting the adjustment just right for me. Since then, I’ve put a couple hundred miles on, and I have only one thing to say about your product – HOW HAVE I LIVED WITHOUT THIS????!!!!   My bike feels like a whole new riding experience…wow! Thanks so much, I will never have a bike without a Utopia backrest again…I love it!            Bev

Received my Utopia backrest last week, after minor adjustment, absolutely love it. Wish I hadn't waited so long to order. Royal Star is so comfortable, arched stitching looks perfect,just like OEM . Thanks again, Jeff

Received the backrest for my Helix Wednesday morning, looked it over and put it on in the afternoon. Instructions were prefect and very simply to follow. It looks great and makes the Helix very comfortable to ride. Thanks   ...Ralph

got my backrest installed yesterday and went out for a nice 45 minute ride. wow. you are making a great product. far superior to the other backrests I've had on the bike (Fire and Steel and Custom International). and it looks great too! thanks, Dan

I don't normally write about products that I purchase since I have plenty to do. But I wanted to let you know that the addition of a Utopia backrest, along with some driver floorboards, have so transformed my riding comfort on my Goldwing that I intend to keep it indefinitely. I had considered giving it up for a number of reasons, comfort amoung them. In fact I recently rode 900 miles in less than 24 hours and had no greater fatique that if I had ridden in my Dodge Caravan ES. I had never imagined a simple, inexpensive accessory could be so effective. Goldwing riders everywhere should consider the addition of your backrest and a good pair of floorboards. Sincerely, Larry

Hallo, Bob ! Backrest has come yesterday, is now on my Valkyrie, and it is really great !! Thank You very much !! And greetings from Germany,  Hansjoerg

Took the Magna with your backrest out of a short ride today and what a difference it makes. This is a must have for anyone that likes to kick back for a ride of any kind. Thanks for such an awesome product. I will send you some pictures for your web site in the next few weeks.

Hi fromvancouver island just installed my utopia (the one i had you ship to Phoenix a few months ago)  WOW talk about comfort.. and it looks good too!!  thank you        Denis

      I got my new Venture backrest yesterday, and to say I am pleased would be putting it mildly. When I opened it up and saw the quality and how well it matched the Venture seat, I knew I had made a good purchase. It went on well, looks good and most importantly, it feels great.  Thanks again for a very fine product. Charles

Hi Bob, I got the backrest and installed it today. It went on without any problems and I had it
finished in about 20 minutes. I want to thank you for your assistance and tell you that
I would definitely but from you and I will recommend Utopia to my friends.
Thanks again, Rob.

Bob- Got the backrest today. Happy with your product, looks great.  Thanks for the great service and fast shipping.  I will recommend your backrests to whoever I know that's looking for a backrest.  Thanks again-Dale

Just thought I’d email you and let you know I received the seat back for my 2000 Royal Star, that I ordered.  I can not tell you how good it looks, feels and just how easy the installation went.  It was fabulous!  Took less than ½ hour and everything was in detail, just as you had it in the instructions.  Sure helps my back.  Thanks again. Jeff Smith

Just bought a Valkyrie Interstate in September, didn't come with driver's backrest. Shopped several other brands, most were way too pricey! Bought your product based mostly on user's comments and better price. Installation not as easy as some said, but not too hard once I got past the fear of cutting a hole in that nice seat material! Price was right, and the color/texture is a perfect match for my stock seat. Fit is great after a little adjustment, really a back saver. Thanks! Terry

I just received my Utopia backrest and could not wait to install it. From start to finish and that means putting up all the tools, cleaning the seat and bike and test-drive it took approximately 1 hour and 30 minutes. The directions were great and it looks like you have another customer for life. Thanks for a great looking and feeling product that matches the 2004 G l 1800 perfect. Your Friends, Royce and Kathy

Thanks. I received the seat this week, and put it on last night and "took a ride". Your company is appropriately named. Not just for the physical comfort, but because without your company I was considering having to purchase an entirely new seat (Corbin or whatever) for around $600.00. Your back rest is a factory match, and has a greater versatility than the other guys. I will tell everyone I know how very satisfied I am with your company. Thanks again, Bill

Dears Sirs,        I recently purchased a backrest from you for my honda 1100 spirit      What a great product. It was quite easy to install with your instructions and fits the bike and the seat perfectly. Thanks for your great product and great craftsmanship. I have and will pass your product on to all my friends.          Thanks again                    Bob   

Hi Bob,  I received my seat back rest in excellent condition. After looking things over fairly close, I was very pleased with my purchase.  I was going to go out for dinner with my daughter that night so while she was getting ready I decided to look at how things fit. Seemed pretty simple after holding things in place so I grabbed a drill and started the process on my couch in the living room. After laying things out to cut the seat I made the cut. Simple and easy I must say. Bolted it on and cleaned up. Total time was 40 minutes. That is largely due to my checking and examining things. I was very impressed with the fit and finish along with the installation process for this product. I installed it in February so I could not test ride the product. (Also my first new Goldwing). It is now the end of March and I took it out for a ride last weekend. You now have a customer for life. What a difference the backrest makes. I will be talking to a friend that owns the same bike that has severe back pain but continues to ride. My experience with your company and product has been one I will always remember and tell others about.  Thank You.

WIFE GAVE ME ONE OF YOUR SEATS FOR MY '98 VOYAGER FOR CHRISTMAS. INSTALLATION WENT EXACTLY AS DESCRIBED ON YOUR WEB SITE AND IN THE ACCOMPANYING INSTRUCTIONS. INSTALLATION TIME WAS A LITTLE OVER AN HOUR, AND VERY SIMPLE. I'VE RIDDEN WITH THE BACKREST AND JUST LOVE IT. CAN'T WAIT TILL SPRING SO I CAN TAKE MY FIRST LONG RIDE WITH THE REST INSTALLED. GREAT PRODUCT !    JIM

I would like to thank you for the product you make. I bought a backrest for my Kawasaki Voyager in the spring, and I've ridden with it throughout the summer. It is a great design, has help a lot with riding duration, and shows the quality that you put into it. Thanks again, Mike

WOW, IT'S GREAT!!!!!!!!!  I OWN A ""NO PORK 02" ROADSTAR"" AND GOT MY BACK REST IN THE MAIL THIS PAST SATURDAY.  GOT HOME LATE SUNDAY AFTERNOON, READ THE DIRECTIONS AND IN ABOUT 1 1/2 HRS.  (I REALLY TOOK MY TIME CAUSE I DIDN'T WANT TO CUT A HOLE IN MY SEAT) AND PUT IT ALL TOGETHER AND WENT FOR "MY RIDE".  JUST WANT TO SAY IT WAS SOOOOOOOOO GREAT..  NO ONLY WAS IT SO SMOOTH AND A JOY TO LEAN BACK ON BUT IT ALSO TAKES THE BUMPS OUT ON CORNERING AND HANDLING.   WOULD I RECOMMEND THIS BACK REST?  OH YEH!!!!!!!!!!!!!!  from the wolfden --  Chuck

Sorry its been so long , but I finally got a full shot of the bike outside with the back rest on for you. If you remember I was the first one you made for the Suzuki Voluisa VL800 stock seat. I love this backrest and wouldn't be with out. I find that I can reach behind me on long runs and adjust it forward or back while riding to change back angle just a little. Anyway I have attached a pic of the bike along with the pic you see here, they are the same so maybe you can use one of the formats. Thanks again Bob for a great product. Dan

Thank you for your service and amiability i receive my backrest just in time for my motoshow and I really appreciate the way you respond to my questions. And I had ride since that time about four times, I enjoy each ride in comfort. Again, sorry for my English bye and I will recommend you and the company to my friends